❓ Frequently Asked Questions Regularly Updated

Hijabi FAQ – Get All Your Questions Answered Right Here

How to check live scores on hijabi, how to reach support, what the minimum deposit is — you'll find straight answers to all these questions right here.

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FAQ

Detailed answers to the most frequently asked questions about Hijabi

🏏 Live & Scores

After logging in to Hijabi, click the "Live" or "In-Play" tab near the top of the homepage to see live scores and odds for all ongoing matches in one place. For cricket, you get ball-by-ball updates — runs, wickets, overs, and partnerships. For football, goals, cards, and corners are all shown in real time.

If you're using the mobile app, enable push notifications — you'll get an alert the moment a goal is scored or a wicket falls. On the website, the page auto-updates in real time without any refresh, as hijabi uses a live data feed.

Scores and odds are displayed side by side in the live betting window, so you can read the match situation and place your bet right away. To download the app, App Page View.

💬 Support

There are three ways to get in touch with Hijabi:

Live Chat: Click the chat bubble icon at the bottom right of any page. Bengali-speaking agents are available around the clock — 24 hours a day, 7 days a week. You'll typically get a response within 30 seconds to 2 minutes, making it the best option for urgent issues.

Email: support@hijabi.best – When emailing, include a brief summary of the issue in the subject line. On business days, you'll receive a detailed reply within 2–4 hours. Email is also the best option if you need to send documents or screenshots.

App notifications: You can open a support ticket directly from the app and view the full history of your previous conversations.

For any payment issue, keep a screenshot of the transaction handy — it helps resolve the problem much faster.

🛡️ Responsible Gaming

Hijabi offers five responsible gaming tools, all free to use:

Deposit Limit: Log in and go to Account → "Limits & Security" to set your own daily, weekly, or monthly deposit cap. Once you hit the limit, no further deposits will be accepted. Increasing a limit takes 24 hours to take effect — decreasing it is instant.

Loss Limit: If you lose more than a set amount in a single day, betting is automatically suspended for the rest of that day.

Session timer: Set a maximum session length for continuous play — once the time is up, hijabi will show you a break reminder.

Self-exclusion: Temporarily suspend your account for anywhere between 1 and 30 days. Just send "self-exclusion" via live chat and it takes effect within a minute. No promotional messages are sent during the break period.

Learn More Responsible Gaming Page View.

💳 Payment

Minimum deposit amount on Hijabi ৳300. Deposits below this amount will not be accepted by the system. To qualify for the welcome bonus, your first deposit must be ৳300 or more — and you can receive a 100% bonus of up to ৳500.

Available deposit methods:

  • bKash – The most popular option; funds arrive in your balance within 30 seconds to 5 minutes.
  • Nagad – Processed just as quickly as bKash.
  • Rocket (DBBL) – Dutch-Bangla Bank Mobile Banking.
  • Visa / Mastercard – Deposit using a credit or debit card.

The minimum withdrawal amount is ৳500, and withdrawals are typically processed within 15–30 minutes. KYC must be completed before your first withdrawal.

🌐 Language & Interface

Yes, hijabi supports multiple languages. To switch languages, look for a language selector icon or dropdown at the top right of the page or in the footer — simply choose your preferred language from there.

If you're logged in, your language preference is saved automatically and will be applied every time you return. If you're browsing as a guest, the setting may reset once you close the browser.

You can also permanently change the language from Account Settings → "Preferences". If you're visiting from Bangladesh, the default language is set to Bengali — which works best for most of our members.

If you're having trouble changing the language, try refreshing the page once. If that doesn't work, let us know via Live Chat and our support team can fix the setting for you directly.

🔒 Security & Privacy

Hijabi uses multiple layers of protection to keep your personal information and funds secure:

Data encryption: All your data — name, mobile number, National ID details, and payment information — is stored with AES-256 encryption. This is bank-grade security that is practically impossible to crack.

SSL Connection: Every connection on hijabi.best is secured with HTTPS. You can confirm this by checking for the padlock icon in your browser's address bar.

Not shared with third parties: Your information is never shared with advertisers or third parties. Only the relevant payment gateway receives the minimum data necessary to process your transaction.

Two-factor login verification: When a login is detected from a new device, an OTP is sent to your mobile. Even if someone knows your password, they cannot access your account without that OTP.

For more details, please refer to our Privacy Policy View.

👤 Age & Eligibility

To open an account on Hijabi, you must be at least 18 years. This is strictly enforced with no exceptions.

How Verification Works: There is a checkbox at registration to confirm your age — but that's not the end of it. KYC verification is mandatory before your first withdrawal. This involves uploading a photo of your National ID card showing your date of birth clearly. Hijabi's verification team manually reviews each document.

If verification reveals that an account holder is under 18, the account is permanently closed immediately and any deposited funds are not refunded. No exceptions or compromises are made regarding age requirements.

If you suspect a minor in your household is using hijabi, contact us immediately at support@hijabi.best — we'll take prompt action.

About Hijabi FAQ

It's completely natural to have questions when you first join hijabi. Being cautious about a betting platform is actually a smart approach. That's why we've put together this FAQ page to answer the questions our members ask most.

Payment questions come up more than anything else. "Will I actually get my money?" is a completely fair thing to ask. Thousands of hijabi members withdraw to bKash every single day. Withdrawals are just as fast as deposits — for verified members, funds typically arrive within 15–30 minutes.

Security is the second most common concern. It's right to be careful about sharing personal information online. hijabi uses AES-256 encryption and SSL connections — the same standard used by international banks. Your national ID information is used solely for KYC verification and is never shared anywhere else.

Live scores and betting is another common topic. Live betting on hijabi isn't just about placing bets before a match kicks off — odds update in real time throughout the match, and you can place new bets at any moment. There's a unique thrill in watching the sixth over unfold and then betting on how many runs the seventh will bring.

Responsible gaming is a common concern for members who want to keep their betting in check. On hijabi, deposit limits, loss limits, and self-exclusion are all free to activate — just let support know and it's done, no complicated process involved. Many members find that using these tools actually makes betting more enjoyable, since they're not carrying the mental weight of financial worry.

Age limits come up often too. No one under 18 can hold an account on hijabi — this isn't just a regulatory requirement, it's an ethical responsibility. Age is verified during the KYC process and there are absolutely no exceptions.

Many users don't realise that hijabi supports multiple interface languages. Bangladeshi members living abroad sometimes prefer browsing in another language — and hijabi makes that easy. Just change the language in Settings, and from your next login onwards the interface will automatically display in your chosen language.

One thing that sets hijabi's support apart is that you can communicate entirely in Bangla. Many betting sites require you to contact them in English, but on hijabi you ask in Bangla and get answered in Bangla. The live chat agents understand the Bangladeshi context — they know that a user in Dhaka and a user in Chittagong don't always face the same issues.

If you can't find the answer here: Got a question that isn't covered in this FAQ? Email us at support@hijabi.best or jump into live chat — we're always ready to help.

Related Pages

Stay Connected with hijabi

There are multiple ways to get your questions answered — choose whichever works best for you

Live Chat Support

For the fastest resolution, use live chat. Bangla-speaking agents are available 24 hours a day and respond in an average of 1–2 minutes.

Email Support

For detailed issues or documents, email us at support@hijabi.best. On business days, you'll receive a thorough reply within 2–4 hours.

Mobile App

Open a support ticket directly from the Android app. Get live scores, bonus updates, and support responses instantly via push notifications.

Terms & Conditions

Full terms and conditions covering bonuses, withdrawals, and KYC are detailed in the Terms & Conditions. If the FAQ answers don't feel complete enough, give the T&Cs a read.

Privacy Policy

How your data is collected, used, and protected is laid out transparently in our Privacy Policy.

Responsible Gaming Guide

Full instructions for all responsible gaming tools — including deposit limits, self-exclusion, and loss limits — are available on the Responsible Gaming page.

Still have questions?

If you can't find your answer in the FAQ, contact us directly

Live Chat

Click the chat bubble on any page — chat with us in Bengali.

Active Now
Email

Support@hijabi.best – Submit your issue with a screenshot attached.

Response Within 2–4 Hours
App Tickets

Open and track support tickets directly from the hijabi app.

Warning: Beware of fraudulent communications

Hijabi will never call you or send an email asking for your password, OTP, or bank PIN. If anyone contacts you claiming to be from hijabi and asks for this information, it is fraudulent — report it immediately to support@hijabi.best.

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